Privacy Policy

Pro Fix PC Computer & IT Services ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website, www.profixpc.us, and related services.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Billing Information: Payment details when you purchase our services.
• Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
• SMS Consent Information: If you opt-in to receive SMS notifications, we collect your mobile phone number and consent details.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and improve our services.
• To communicate with you, including responding to inquiries and providing customer support.
• To send promotional offers, updates, and service-related announcements (only with your explicit consent).
• To process transactions and manage billing.
• To comply with legal obligations and prevent fraudulent activity.

3. Who We Share Your Information With

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with website operations, payment processing, marketing, and customer support.
• Legal Authorities: When required by law, we may disclose information to comply with legal obligations or protect against fraudulent activities.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. SMS Consent

Your SMS consent is not shared with third parties for marketing purposes. We will only use your mobile number for the purposes explicitly stated when you opt-in, such as appointment reminders, service updates, or promotional messages that you have agreed to receive.

5. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Pro Fix PC. This includes SMS messages for appointment reminders, order alerts, account notifications, directions.

Message frequency varies. Message and data rates may apply. See privacy policy at Privacy Policy. Message HELP for help. Reply STOP to any message to opt out.

6. Your Privacy Choices

You have the right to:

• Opt-out of Marketing Communications: You can unsubscribe from emails at any time by following the opt-out instructions provided in the messages.
• Request Data Deletion: You can request that we delete your personal data by contacting us.
• Update Your Information: You can update or correct your personal information by logging into your account or reaching out to us.

7. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pro Fix PC Computer & IT Services
www.profixpc.us
info@profixpc.us
713.589.3755